How do video call sessions work?
On BeWell.help, you can book video call sessions with your therapist, counsellor or coach and attend them directly through our secure platform. A chat function is also available during the video call, allowing you to exchange messages and files.
To speak with a therapist, counsellor or coach via video call, you simply need to book a video call appointment:
Book a video call session now with therapists and counsellors who have available appointments.
Start a video call session:
Please log in to your BeWell.help account at least 10 minutes before your appointment. Go to your dashboard, then click on the online channel icon or on the appointment under “Upcoming appointments”. Next, click on “Start” to begin your session.


